On your next cell phone, cable, internet or home phone bill.
Like any good frugal law student, I’ve been crunching the prospective numbers for 2008 and determined that I pay far too much for all of the above services. In light of the upcoming wedding and our desire to be in a new house before graduation next year, it seemed that it was time to dust off the old negotiating tactics and take to the phones.
Cut Back on Your Cable/Internet/Home Phone Costs
First up on the list was good ‘ole Time Warner. The media conglomerate has been charging a monthly fee which hovers dangerously close to fraud-like levels. After haggling with the representative and vowing to switch my cable/internet/home phone service to a DirectTV/Verizon Fios combination, I finally was rewarded by having my monthly bill reduced 27% and only giving up four HD channels we never watch.
Streamline your Cell Phone Bill
After conquering Time Warner, I moved on to Verizon in an effort to lower our wireless bill. I chose to take a non-confrontational approach with the Verizon representative. After a brief review of the usage numbers, we were able to reduce our monthly cell phone bill by approximately 22%. However, when I asked if she could throw in some free text-messages for the next couple of months, the representative admitted that if I had called and threatened to cancel my service, she could have done this no problem. Who says it pays to be kind?
Eliminate Pesky Old Accounts via Technicality
Finally, I was prepared to begin what I felt would surely be a battle to cancel two old Sprint PCS lines that have been hanging around. BFP posted today about cashing in on a great offer usually only distributed to Sprint employees. Unfortunately, the great offer is not available to existing Sprint customers, and the two lines remaining of what used to be my family plan are not eligible for conversion to the cheap SERO plan.
However, there is a loophole for all of you wanting to get out of your Sprint contracts without paying the hefty $200 early termination fee. Sprint sent a letter to its current customers about fee changes effective January 1, 2008. What Sprint does not disclose in the letter is that the cancellation of the Federal E911 fee of 40 cents per line and the Federal Local Number Pool and Portability fee of 15 cents per line and the addition of the two new fees actually results in a “net increase in fees”. Technically under most contracts, the net increase in fees creates a loophole which allows you to cancel your contract and forces Sprint to waive the Early Termination Fee.
After I went back-and-forth with the representative, she agreed I was right, and could get out of the two-line account and save the $400 in Early Termination Fees, but would have to call back when I received the bill in order for her to apply the credit. I made sure to get the representative’s identification number before I hung up.
All told, with a little bit of time on your hands and the willingness to have customer service representatives try to convince you why only Time Warner can deliver you the best in high-speed internet or ESPN HD service, you can successfully trim your cable/internet/phone budget by at least 20%. That’s not bad for just 15 minutes…